AppleInsider StaffAfter personally reading hundreds of emails from disgruntled iPhone customers, Apple chief executive Steve Jobs appears to have had a change of heart and now plans to offer early iPhone adopters a $100 credit towards future Apple purchases.
"Our early customers trusted us, and we must live up to that trust with our actions in moments like these," he wrote, referring Wednesday's unprecedented 33 percent price drop on the iPhone just 9 weeks after release. "Therefore, we have decided to offer every iPhone customer who purchased an iPhone from either Apple or AT&T, and who is not receiving a rebate or any other consideration, a $100 store credit towards the purchase of any product at an Apple Retail Store or the Apple Online Store."
Details on the $100 store credit are still being worked out, according to Jobs, but will be posted on Apple's website sometime next week.
"We want to do the right thing for our valued iPhone customers," Jobs added. "We apologize for disappointing some of you, and we are doing our best to live up to your high expectations of Apple."
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314 Comments
We won...Thanks Screw Jobs...uhh... Steve Jobs
woohooo
I can definitely live with this.
Way to step up Steve!
I can definitely live with this.
Way to step up Steve!
Nice work guys.
VERY smart move by Steve. A little late in coming, but it should generate considerable goodwill... or at least lessen the badwill significantly.
You just don't screw over your most ardent fans... always a bad plan. You may not pay for it intitially, but you will long-term. \
It's nice that Steve has an open mind and can change his mind once in a blue moon.
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